{"id":1949,"date":"2026-08-21T10:19:28","date_gmt":"2026-08-21T10:19:28","guid":{"rendered":"https:\/\/kimoiptv.com\/?page_id=1949"},"modified":"2026-08-21T10:19:28","modified_gmt":"2026-08-21T10:19:28","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/kimoiptv.com\/de\/customer-support\/","title":{"rendered":"Customer Support"},"content":{"rendered":"<h1>Customer Support<\/h1>\n<p>Our support team can assist with:<\/p>\n<ul>\n<li>Questions before purchasing.<\/li>\n<li>Payment confirmation.<\/li>\n<li>Subscription activation.<\/li>\n<li>Setup instructions.<\/li>\n<li>Login or access problems.<\/li>\n<li>Technical troubleshooting.<\/li>\n<li>Refund requests that meet the conditions in our Terms of Service.<\/li>\n<\/ul>\n<h2>Contact Information<\/h2>\n<p><strong>Project:<\/strong> Kimo IPTV<br \/>\n<strong>Website:<\/strong> <a href=\"https:\/\/kimoiptv.com\/de\/\">https:\/\/kimoiptv.com\/<\/a><br \/>\n<strong>Support email:<\/strong> <a href=\"mailto:cantact@kimoiptv.com\">cantact@kimoiptv.com<\/a><\/p>\n<p><strong>Support availability:<\/strong> Monday to Sunday<br \/>\n<strong>Normal response time:<\/strong> Within 24 hours<\/p>\n<p>When contacting support, please provide:<\/p>\n<ul>\n<li>Your order number or transaction reference.<\/li>\n<li>The email address used for the order.<\/li>\n<li>The selected subscription plan.<\/li>\n<li>A clear description or screenshot of the problem.<\/li>\n<\/ul>\n<p>For security reasons, never send your bank-card PIN, online-banking password, cryptocurrency private key, or wallet recovery phrase.<\/p>\n<h2>Merchant Verification<\/h2>\n<p><strong>Verification code: mellivora<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Customer Support Our support team can assist with: Questions before purchasing. Payment confirmation. Subscription activation. Setup instructions. Login or access problems. Technical troubleshooting. Refund requests that meet the conditions in our Terms of Service. Contact Information Project: Kimo IPTV Website: https:\/\/kimoiptv.com\/ Support email: cantact@kimoiptv.com Support availability: Monday to Sunday Normal response time: Within 24 hours [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-1949","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/kimoiptv.com\/de\/wp-json\/wp\/v2\/pages\/1949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kimoiptv.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kimoiptv.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kimoiptv.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kimoiptv.com\/de\/wp-json\/wp\/v2\/comments?post=1949"}],"version-history":[{"count":1,"href":"https:\/\/kimoiptv.com\/de\/wp-json\/wp\/v2\/pages\/1949\/revisions"}],"predecessor-version":[{"id":1950,"href":"https:\/\/kimoiptv.com\/de\/wp-json\/wp\/v2\/pages\/1949\/revisions\/1950"}],"wp:attachment":[{"href":"https:\/\/kimoiptv.com\/de\/wp-json\/wp\/v2\/media?parent=1949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}