Last updated: August 21, 2026
This Privacy Policy explains how Kimo IPTV, available at https://kimoiptv.com/ , collects, uses, stores, and protects information when users browse the website, place an order, purchase a subscription, or contact customer support.
1. Information We Collect
We may collect the following information:
- Contact information, such as your name, email address, or support username.
- Order information, including the selected subscription, amount, currency, payment status, and transaction reference.
- Technical information, such as IP address, browser type, device type, operating system, and access logs.
- Messages and information provided when contacting customer support.
- Information necessary to detect fraud, payment abuse, or unauthorized use.
We do not directly collect or store complete bank card details. Payments are processed securely by third-party payment providers.
2. How We Use Information
Information may be used to:
- Process and confirm orders.
- Activate and manage subscriptions.
- Provide customer support.
- Send important service and order notifications.
- Prevent fraud, abuse, and unauthorized account sharing.
- Improve the performance and security of the Service.
- Comply with applicable legal or payment-provider requirements.
3. Legal Basis for Processing
Where applicable, information is processed because:
- It is necessary to provide the service requested by the user.
- The user has provided consent.
- Processing is necessary to meet legal obligations.
- It is necessary for legitimate interests, including security, fraud prevention, and service improvement.
4. Sharing of Information
We do not sell users’ personal information.
Information may only be shared with:
- Payment providers processing the transaction.
- Hosting, security, and technical service providers.
- Customer-support providers where necessary.
- Legal or regulatory authorities when required by law.
Only the information reasonably necessary to provide the relevant service is shared.
5. Data Storage
Information is retained only for as long as reasonably necessary to provide the Service, resolve disputes, prevent fraud, and comply with applicable legal and payment requirements.
6. Security
Reasonable administrative and technical measures are used to protect information. However, no method of transmission or storage over the internet can guarantee absolute security.
7. Cookies and Technical Data
The website may use essential cookies and similar technologies to remember preferences, maintain website security, understand performance, and ensure that payment and order pages operate correctly.
8. User Rights
Depending on applicable law, users may request:
- Access to their personal information.
- Correction of inaccurate information.
- Deletion of their information.
- Restriction of certain processing.
- Withdrawal of consent where processing is based on consent.
Requests can be submitted to [email protected].
Some information may need to be retained where required for payment, fraud-prevention, or legal purposes.
9. Third-Party Services
The website may contain links to payment providers or third-party applications. Their handling of information is governed by their own privacy policies.
10. Children
The Service is intended for users who are at least 18 years old. We do not knowingly collect personal information from children.
11. Changes to This Policy
This Privacy Policy may be updated when the Service, payment methods, or legal requirements change. The latest version will always be available on this page.
12. Contact
For privacy-related questions or requests, contact:
Project: Kimo IPTV
Email: [email protected]
Website: https://kimoiptv.com/